- FAQs
Frequently Asked Questions
Ordering and Payment
Just give us a call, and one of our knowledgeable team members will help you find a storage solution tailored to your needs and budget. Reserving your unit ahead of time will make check-in at the facility quick and easy. Our rental agreements are flexible and short-term, so you're never locked in if your plans change. Secure your unit today, and be sure to ask about our Move-in Specials. They’re a great way to save money, but they’re only available for a limited time!
Not at all! We offer flexible terms to fit your needs. Billing is on a month-to-month cycle, which is advantageous for our customers, as fixed 4-week cycles can occasionally result in the loss of a day or two depending on the month
Unit Options
Absolutely! We offer a variety of unit sizes, including drive-up units, climate-controlled options, and parking rentals for vehicles and RVs. Call us, and our friendly staff will help you find the right storage solution. If the unit isn’t perfect when you arrive, our on-site manager will work with you to ensure you’re paired with the right fit.
Yes, we do! Our state-of-the-art facilities accommodate vehicles of all sizes, from cars and trucks to RVs. With our robust security features, you can trust that your vehicle will be stored safely.
Security
Your security is our top priority. We provide advanced security measures, including 24-hour surveillance, security cameras, and secure locks. Contact us for specific security details.
Moving Services
We prioritize our storage customers and do our best to arrange a vehicle to assist with their moving.
If you need professional assistance, our Concierge Moving Service can connect you with trusted movers in your area. These referral partners come highly recommended, ensuring you get reliable and professional help to make your move as stress-free as possible.
Payments
Billing is on a month-to-month cycle, which is advantageous for our customers, as fixed 4-week cycles can occasionally result in the loss of a day or two depending on the month.
Hours and Policies
We offer a hassle-free cancellation policy. If you notify us on or before your rental start date and haven’t placed a lock on the unit or moved in, you’ll receive a full refund, including the Admin Fee. It’s that simple and stress-free!